NEW HORIZONS DEVELOPMENT GROUP, INCORPORATED (D.B.A. NEW HORIZONS – GO RETRACTABLE) Privacy Policy

This Privacy Policy was made effective on and is viable as of 1/1/2026.

NEW HORIZONS DEVELOPMENT GROUP, INCORPORATED (D.B.A. NEW HORIZONS – GO RETRACTABLE) (“we,” “us,” or “our”) is committed to protecting your privacy. This privacy notice explains how we collect, use, and distribute your personal information when you visit our website www.GoRetractable.com (the “Website”) or use our services. By using our Website and services,
you agree to the practices outlined in this Privacy Policy.

By providing your mobile phone number and opting in through our website contact form, you consent to receive SMS messages from us. These messages may include appointment
confirmations, reminders, service updates, and promotional communications. Consent to receive SMS messages is not a condition of purchase. Message and data rates may apply. You
may opt out at any time by replying STOP to any message. Reply HELP for assistance.

We may collect personal information when you interact with us, including:
Personal Identification Information: such as your name, phone number, email address, and mailing address.
Service-Related Information: including details about your requested services, Such as installation or repairs, and your preferred schedule.

We use the information we collect to: Provide, operate, and maintain our services. Schedule and manage appointments. Communicate with you, including responding to inquiries and sending
service reminders. Improve our Website and customer experience. Send promotional messages and updates, if you opt-in to receive such communications.

SMS consent is not shared with third parties for marketing purposes. We may share information with trusted service providers who assist us in operating our services (such as messaging platforms), and these providers are contractually required to protect your information and use it only to provide services on our behalf.
By providing your phone number, you consent to receive SMS messages from NEW HORIZONS DEVELOPMENT GROUP, INCORPORATED (D.B.A. NEW HORIZONS – GO RETRACTABLE). Message
frequency may vary. Message and data rates may apply. Reply STOP to unsubscribe or HELP for assistance.

We do not provide or distribute your personal information to external parties for marketing purposes. No mobile information will be distributed to external parties for marketing/promotional
purposes. Information distribution to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data
and consent; this information will not be distributed with any external parties.

Legal Compliance: We may disclose your information if required by law or to protect the rights, property, or safety of NEW HORIZONS DEVELOPMENT GROUP, INCORPORATED (D.B.A. NEW HORIZONS – GO RETRACTABLE), our customers, or others.

We take reasonable measures to protect your personal information through technical and organizational safeguards. However, no method of data transmission over the internet is entirely
secure, and we cannot guarantee the security of your information.

You have the right to:
Access and Review: Request a copy of the personal information we have about you.
Correction: Request that we correct any inaccurate or incomplete information.
Deletion: Request that we delete your personal information, subject to certain legal obligations.
To exercise any of these rights, please contact us using the contact information below.

We retain personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, and resolve disputes.

We use cookies and similar tracking technologies to collect information about how visitors interact with our website. These technologies help us analyze traffic, improve our services, and
support our marketing communications. You can control or disable cookies through your browser settings.

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Any changes will be posted on this page with a new “Last Updated” date.

If you have any questions or concerns regarding this Privacy Policy or wish to exercise your rights, please contact us at:

NEW HORIZONS DEVELOPMENT GROUP, INCORPORATED (D.B.A. NEW HORIZONS – GO RETRACTABLE)
4970 N Pine Avenue
Winter Park, FL 32792
Phone: (407) 890-1592
Email: info@goretractable.com